Patient Journey

If you are unused to seeking medical help the process can seem a bit complicated. This does not need to be the case. Here we have outlined your journey to explain the process.

GP referral

Once your GP has identified a urological problem, and you have decided to receive care privately, your GP will send a GP referral letter to the Oxford Urology Associates (or one of its partners). When we receive this letter, a member of our administration team will contact you to arrange an initial appointment to see a consultant at your convenience. We’ll send you confirmation of your appointment details and our Terms and Conditions. We will normally be able to see you within 7-14 days.

Your first consultation

Your first consultation will last around 20-30 minutes. The Oxford Urology Associates see patients in Oxford and Milton Keynes.  Usually you will be asked to provide a urine sample and you may see the nurse if necessary. Your Consultant will ask you questions about your urological problem and your general health. Please bring a list of any medication you take and any allergies. Your consultant will also examine you as appropriate. At the end of the consultation he will advise you on the next step in the diagnosis/treatment of your urological problem, and will write a letter to your GP summarising the consultation and the proposed plan.

Further Investigations

If any further investigations are recommended, we will make an appointment for you to return for these. Our secretaries will make the relevant arrangements and keep you informed every step of the way. You’ll need to liaise with your insurers to confirm you are covered for any treatment. We will arrange follow up in clinic to discuss the results.

Operations

Not all patients require an operation. However, if an operation is needed, it may take place in one of several hospitals in Oxfordshire and Buckinghamshire depending on the equipment and expertise required. Our secretaries will make the necessary arrangements; you’ll also receive written confirmation from the hospital regarding your stay.

Follow up appointments

Your Consultant will see you before and after your operation. You’ll also be offered a follow-up appointment. Your Consultant will write to your GP detailing the outcome of your operation and the follow-up required. If you have any questions or concerns about an appointment, investigation, admission or result, our secretaries are always on hand to offer you help.

 

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